Support is delivered by WYS’s team of experienced and knowledgeable in-house staff. Unlike many other software companies, we rotate experienced consultants and developers through support. This means that when you have a question, you are always dealing with someone who has the necessary in-depth understanding of the product, business processes and accounting. All WYS support staff work in-house and so get to know you and your business in detail – we understand your unique business needs to provide your business the support it needs as quickly as possible.
Support service is completely personalized which results in you speaking to the same few representatives each time – who get to know you and your business on a personal level. WYS is pleased to offer our customers a range of personalized technical support options: